VIII Breakfast Conference · March 14, 2025
Fraud management: strategies and future outlook
Practical cases and solutions in the financial sector

Eng. Roger Gonzalez
Biography
Roger Gonzalez is Principal Consultant & Pre-Sales at FICO and is responsible for the technology platform solutions and capabilities across the entire customer life cycle, fraud prevention and anti-money laundering. He has more than 19 years of experience implementing methodologies, risk management, information security, projects for Risk Units, Controls and Technology Solutions in more than 20 countries and 400+ financial institutions in Latin America, the United States and the Caribbean.
Roger is a Systems Engineer and holds a Master of Science in Business Analytics (MSBA), with studies in criminology, AML, credit, origination, collections, as well as various courses and professional experience in the commercial, fraud prevention, investigation and technology areas.
FICO (NYSE: FICO) is a leading analytics software company that helps businesses in more than 90 countries make better decisions that increase growth, profitability and customer satisfaction. FICO protects 2.6 billion+ cards worldwide and performs 15,000+ calculations per millisecond for fraud prevention.

Luis Silvestre
Biography
Risk & Fraud Management Executive | Strategic Leader in Financial Services & Telecommunications
Luis Silvestre is a seasoned risk and fraud management expert with over 25 years of experience leading fraud prevention, risk mitigation, and compliance initiatives in the Telecommunications, Financial Services, and Banking industries. His deep expertise in risk management methodologies has enabled him to build and lead high-performing cross-functional teams, fostering a culture of integrity and regulatory compliance.
Key Achievements:
Spearheaded the implementation of comprehensive fraud prevention programs for multinational corporations, significantly reducing fraud losses.
Led high-profile investigations into complex fraud schemes, collaborating with law enforcement agencies to ensure successful prosecution.
Developed and executed fraud detection and prevention strategies that enhanced operational efficiency and minimized financial risks.
Education
Professional Master’s in Administration, Brazil
Bachelor’s in Information Technology, Brazil
Bachelor’s in Chemical Engineering, Brazil
Professional Experience
Professional Exeperience
Since 2021 Principal consultant – FICO
Oct 2013 - Apr 2021 Executive Superintendent - Santander GetNet
Dec 2011 - Sep 2013 Regional VP - AssuringBusiness Pte
Feb 2011 - Jun 2011 Partner Director – FML
Jan 2010 - Dec 2010 Partner – FBM Consulting
May 2007 - Jun 2009 Security and Fraud Control Manager – Rede Itaú
Aug 2006 - Apr 2007 Security and Investigative Services Manager – Citigroup
Jan 2001 - May 2006 Revenue Assurance Manager – TIM Brasil
Jan 2000 - Jan 2001 Fraud Management Manager – Vesper Megatel (BellCanada)
Oct 1998 - Dec 1999 Fraud Management Manager – Tess (Telia Overseas)
Mar 1998 - Oct 1998 Risk Management Manager– Rede Itaú
Nov 1994 - Apr 1998 Fraud Management & Interchange Supervisor – CSU Cardsystem

Joel Martínez Medrano
Biography
Second Vice President of Fraud Prevention at Banco Santa Cruz and member of the Visa Executive Risk Committee for Latin America. With a solid track record in risk management and financial security, he has led initiatives focused on fraud prevention and detection, combining technology, data analytics and industry best practices. His comprehensive approach covers the implementation of omnichannel prevention models, strengthening transaction monitoring and developing strategies to protect users in a constantly evolving financial ecosystem.
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