VIII Breakfast Conference · March 14, 2025

Fraud management: strategies and future outlook

Practical cases and solutions in the financial sector

  • March 14, 2025
  • 8:00am to 1:00pm
  • Hotel Intercontinental, Santo Domingo.
  • Event exclusive to CGRRD members. Limited capacity

March 14, 2025
8:00 a.m. – 9:00 a.m.

Guest registration / Networking / Breakfast

  • Opening
  • Welcome remarks and introduction
9:00 a.m. – 9:10 a.m.

Introduction of attendees and expectations for the event

  • Introduction to the objectives and focus of the event
  • Omar Bairán - Vice President of the CGRRD Board of Directors
9:10 a.m. – 9:50 a.m.
Conference

Overview of Financial Fraud

  • Main trends and emerging threats in digital and financial fraud
  • Impact of artificial intelligence on the evolution of fraud
  • Current situation in the Dominican Republic
Speaker
  • Luis Silvestre- Domain Pre Sales Principal Consultant FICO
9:50 a.m. – 10:30 a.m.
Conference

The Evolution of Fraud in Applications for Financial Products

  • Synthetic identities and identity theft: fraud in digital onboarding.
  • Detection methods based on machine learning.
  • The importance of orchestrating customer behavior.
  • Strategies to strengthen access and authentication controls without affecting the customer experience.
Speaker
  • Roger González- Pre Sales-Principal Consultant FICO
10:30 a.m. – 11:10 a.m.

Conference / Case study

  • Early Fraud Detection and Its Impact on Profitability
  • How early detection prevents losses and reduces collection costs.
  • The transaction path and the importance of taking early action.
  • Predictive tools and technologies applied in financial institutions.
  • Practical example of implementing proactive fraud detection.
Speaker
  • Luis SilvestreDomain Pre Sales Principal Consultant FICO
11:10 a.m. – 11:40 a.m.

Break and Networking

11:40 a.m. – 12:45 p.m.
Expert panel

Customer Monitoring and Proactive Fraud Prevention

  • How advanced analytics and real-time detection are changing fraud management.
  • Challenges in monitoring transactions and behavior.
  • Integrating the customer into the prevention strategy.
  • Success stories in fraud prevention without affecting the customer experience.
  • Expectations on regulations and global trends
  • Role of the regulator and financial supervisor in fraud prevention
Panelists
  • Roger GonzálezPre Sales - Principal Consultant FICO
  • Luis SilvestreDomain Pre Sales Principal Consultant FICO
  • Joel MartínezSecond Vice President, Fraud Prevention at Banco Santa Cruz (BSC)
Moderator
  • Nelson de los SantosSecretary of the CGRRD Board of Directors

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Closing:

Final reflections and future strategies

12:40pm - 1:00pm

Keys to strengthening the fight against fraud in the coming years. Vice President of the CGRRD Board of Directors

Omar Bairán, Vice President of the CGRRD Board of Directors

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Club de Gestión de Riesgos de la República Dominicana

A non-profit association that promotes risk culture and best practices in the Dominican financial system.

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